New Regional Planning IT System

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A new Regional Planning IT System, for Northern Ireland will be launched on 5th December 2022 for 10 of the 11 Councils and the Department for Infrasturucture (DfI).  Causeway Coast and Glens Borough Council will be one of the 10 Councils to use the new IT System. 

The key benefits of the new IT System include:

  • Ability to submit planning applications and comments online as well as requests for Regional Property Certificates and to report breaches of planning control (enforcement complaints)
  • Linked front and back-office allowing for improved efficiency by streamlining administrative processes
  • Improved Consultee interface
  • Better user experience from an intuitive modern interface, making it easier for users to engage with the planning process
  • Enhanced public register where customers can search for and view historical applications across Northern Ireland

DEMO VIDEOS - **Currently Unavailable**

Demo videos of the online submission and public register sites as well as the new Consultee Hub are now available on YouTube via the links below:

Online Submission:

Public Register – application search:

Consultee Hub:

TRANSITIONAL ARRANGEMENTS

As part of the preparations for this, the current system will close over the weekend of 18th - 20th November 2022 to facilitate data extraction.  It will become available again on Monday 21st November 2022 but will be limited to read only access for most users.  This includes Planning staff and Consultees and means that there will be reduced capacity to process cases during the transition period as no updates will be permitted to the current system.

Any new applications received by Council during this transition period will be held and checked offline but will not be advertised, neighbour notified or new consultations issued until the new Planning Portal is up and running.

The current Public Access Website will continue to be available to the public to view applications during the transition period but it will no longer accept online comments or track applications from 18th November 2022 onwards.  Instead customers can submit their comments to the Council via email: planning@causewaycoastandglens.gov.uk or by post to: Cloonvain, 66 Portstewart Road, Coleraine, BT52 1EY.

In addition, Public Access user details will not be transferred.  Therefore, if you currently have a Public Access accout, this will close and the details will be deleted when the website is taken offline.  Should you wish to use the tracking or comment features on the new Planning Portal or submit an applications online, you will need a user account upon first use of the new system after it launces.

See Newsletters below:

Planning Portal Newsletter - November 2022

Planning Portal Newsletter - September 2022

Planning Portal Newsletter - May 2022