Due to icy road conditions across the Borough today, it may not be possible to complete all refuse collection routes. Should your bin not be emptied, please set it out by 7.00am on Monday 25th January. Thank you for your co-operation
If you have a query regarding bin collections or missed bins please contact:
Limavady area 028 7776 0305
Ballycastle (Moyle) 028 2076 2225
Ballymoney area 028 2766 0222
If you have any queries or require further information on Council's recycling services,
please e-mail us at email@example.com or
telephone 028 2766 0248
Householders can now book a bulky household waste collection. There is a fee of £5 for each bulky household waste item collected. Only items requested and paid for will be collected. Items must be left by the householder at a suitable location outside their dwelling (e.g. driveway, garden) and be safely accessible to council staff. To comply with Covid-19 guidance, items should be left out for a minimum of 72 hours. Also, a collection request should not be made if anyone at the property is self-isolating with Covid-19 symptoms. Soft furnishing items should be kept dry as much as possible.
To arrange a collection, please contact one of the following telephone numbers only between 9.30am and 3.30pm, Monday to Friday.
Ballymoney area – 028 2766 0222
Coleraine area – 028 7034 3453
Limavady area – 028 7776 0305
Moyle area – 028 2076 2225
Items that will not be collected include fixtures and fittings (e.g. bathroom suites, doors, kitchen units, windows), bags and boxes, concrete/rubble, garden waste including soil, items such as boilers/pianos/radiators, oil tanks, trade waste, tyres (please note this list is not exhaustive).
Depending on the item, it may be that it can be brought to your nearest household recycling centre and disposed of free of charge.
Also, there are a number of charity shops locally which may be interested in receiving some of the items householders no longer have a use for, but are in good condition. A list of charity shops can be found by clicking here.
Household recycling centres are now operating as normal. To visit a household recycling centre it is necessary to book an appointment in advance. This can be done either online or via the telephone.
A link to the online household recycling centre booking system can be found at the strap line above or by clicking here. Householders can choose their preferred household recycling centre, day and time slot. The allocated time to dispose of recyclables and other waste is strictly 10 minutes. To confirm an appointment the householder is required to enter the registration of the vehicle that will be used. Access to a household recycling centre will only be given to a vehicle that matches the details entered on the online booking system.
Alternatively, you can you ring one of the following telephone numbers depending on which household recycling centre you wish to visit. The telephone booking line is open between 9.30am and 3.30pm daily, Monday to Friday.
Dungiven, Garvagh, Kilrea, Limavady – 07925 358 326
Castlerock, Coleraine, Portrush, Portstewart – 07925 358 327
Ballycastle, Ballymoney, Crosstagherty – 07925 358 328
Should you miss your allocated slot it will be necessary to re-book an alternative time.
All household recycling centres are open Monday to Saturday from 8.30am to 3.30pm, except Garvagh and Kilrea. Garvagh household recycling centre is open on Wednesday, Friday and Saturday and Kilrea household recycling centre is open on Tuesday, Thursday and Saturday from 8.30am to 3.30pm.
Householders are asked to sort their waste before leaving home – separate all recyclables from non-recyclable (landfill) waste.
Householders will be required to offload their own waste to maintain social distancing, including bulky items.
Strict measures will be in place to ensure that social distancing rules are complied with.
Staff will control access to facilities and limit the number of vehicles on site at any one time.
In light of the temporary arrangements, householders are asked to be patient and respectful to site staff. Any abusive behaviour towards staff will not be tolerated.
Householders should continue to recycle/dispose of as much waste as possible in their bins at home.
No waste from commercial sources will be accepted. Businesses that require the uplift of waste can avail of the council’s commercial waste collection service. Please contact 028 7034 7034 to arrange a collection.Thank you in advance for your co-operation and understanding.