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SignVideo provides our Deaf or Hard of Hearing customers who use British Sign Language (BSL) or Irish Sign Language (ISL) instant access to a SignVideo online BSL/ISL interpreter, in real time, on a video relay system.

This service is simple, fast, secure and free from your own home. Council officers can be contacted Monday to Friday from 9am to 5pm. 

To contact the SignVideo Interpretation Service via a computer, you’ll need video capability and broadband access. Then follow these steps:

  • Either click on SignVideo logo to make a call from the browser here:             or click on the button at the bottom of the page titled 'make a call'
  • Connect to a SignVideo interpreter and they will confirm you are contacting Causeway Coast & Glens Borough Council.
  • You will then be connected to a registered interpreter and can start the conversation in BSL (British Sign Language) / ISL (Irish Sign Language).
  • Please note that SignVideo offer this service to MacBooks and PCs running Windows.

The pilot SignVideo scheme will run for a period of 12 months during which time we will monitor its uptake and collect feedback.


Contact us:

Telephone:  +44 (0) 28 7034 7034

Fax:  +44 (0) 28 7034 7026


Or send to:

General Enquiries,

Causeway Coast & Glens Borough Council,


66 Portstewart Road,


BT52 1EY,

Northern Ireland


Complaints, Comments and Compliments

Freedom of information

Contact details of a particular service can be found on our A-Z.

To contact us using SignVideo please click on the 'make a call' button to the right