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Off Street Car Parking

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As of 1st April 2015 off-street carparks within our Council boundary have transferred to Causeway Coast and Glens Borough Council.

The Council is now responsible for all aspects relating to management, operation and maintenance of these carparks, although the existing service arrangements with DRD and NSL will continue to operate in the short term.

USEFUL CONTACT DETAILS:-

Customer service/enquires/complaints/machine faults

0845 603 9337
This number is displayed on all House (Entrance) signs and on each pay and display machine (connects to NSL operator)

Mitigating circumstances e.g. customer vehicle breakdown, lost keys, emergency etc – TransportNI Parking Enforcement Unit

028 9054 0400

Season tickets – 03300 088770 (connects to NSL operator)
Cashless parking (Parkmobile) – 028 9575 7988

Enquiries about a parking ticket (PCN)
By phone – 0845 3000 613
Online – www.nidirect.gov.uk/challengeparkingticket 

In writing –
TransportNI Parking Enforcement Processing Unit
PO Box 134
COLERAINE
BT52 9AF
Paying a parking ticket (PCN)

Information on how to pay is given on the reverse side of the parking ticket (PCN). Payments may be made:

by internet at NIDirect: Pay your Parking Penalty Charge Notice (PCN) online by credit/ debit card (Visa/ Mastercard/ Switch)
by telephone on 0845 260 6100 using a credit/ debit card (Visa/ Mastercard/ Switch
by post to the Parking Enforcement Processing Unit address below by crossed cheque or postal order made payable to TransportNI. When paying by cheque or postal order, please complete and include the tear-off slip at the bottom of the parking ticket (PCN) and write the parking ticket (PCN) number on the back of the cheque or postal order.

TransportNI Parking Enforcement Processing Unit
PO Box 134
COLERAINE
BT52 9AF
If you have lost the parking ticket (PCN)

If you have lost the parking ticket (PCN) number of a ticket issued in Northern Ireland, you should telephone the Northern Ireland Parking Enforcement Processing Unit to get advice on how to make payment.

phone: 0845 300 0613

Complaints about the behaviour of Traffic Attendants
Complaints about the behaviour of Traffic Attendants (TAs) should be forwarded in writing to NSL, Lindsay House, 10 Callender Street, Belfast, BT1 5BN

Other useful information
NIDirect Parking and Parking Enforcement
http://www.nidirect.gov.uk/index/information-and-services/travel-transport-and-roads/parking-and-parking-enforcement.htm

Parking Enforcement Protocol
This document sets out the parking enforcement protocols for Northern Ireland. It sets out the rules and procedures for issuing parking tickets. It also provides some general information on parking enforcement, including the approach to be taken by traffic attendants and the processes in place to allow drivers to challenge any tickets which they believe may have been issued incorrectly.

https://www.infrastructure-ni.gov.uk/publications/parking-enforcement-protocol

LocationCar park NameFree or ChargeablePay& DisplaySpaces
BallintoyHarbour Car ParkFree 46
BallintoyPortaneevy Car ParkFree49
BallycastleAnn StreetChargeable20p/hr97
BallycastleCastle StreetFree64
BallycastleHarbourFree61
BallycastleSea FrontFree65
BallycastleSheskburn HouseFree54
BallycastleFair Green – Fairhill StreetFree58
BallycastleFairhill StreetFree58
BallykellyGlenhead RoadFree38
BallymoneyCastle Street/CastlecroftChargeable20p/hr117
BallymoneyChurch StreetChargeable40p/hr96
BallymoneyCockpit Brae (East Side)Free23
BallymoneyCockpit Brae (West Side)Free22
BallymoneyDervock RoadFree86
BallymoneyDrumaheglisFree25
BallymoneyGate EndFree27
BallymoneySeymour StreetFree65
BallymoneyTownhead Street NorthFree156
BallymoneyTownhead Street SouthFree64
BushmillsMillennium Car ParkFree41
BushmillsDundaraveFree80
ColeraineAbbey StreetChargeable50p/hr182
ColeraineAndersons ParkFree37
ColeraineChristie ParkFree31
ColeraineLong CommonsChargeable50p/hr140
ColeraineMallChargeable50p/hr218
ColeraineRailway PlaceChargeable20p/hr156
ColeraineRailway RoadChargeable20p/hr321
ColeraineWatersideFree201
CushendallAgnews Car ParkFree15
CushendallShore StreetFree16
CushendallMill StreetFree42
DungivenMain StreetFree51
GarvaghBridge StreetFree104
KilreaBridge StreetFree15
LimavadyBallyclose StreetFree19
LimavadyCentralChargeable164
LimavadyConnell StreetChargeable110
LimavadyLimavady by PassFree16
LimavadyMain StreetFree68
LimavadyProtestant StreetFree16
LimavadySwanns Bridge Picnic AreaFree38
PortrushDunluce AvenueFree240
PortrushEast StrandFree537
PortrushHarbour RoadFree36
PortrushLandsdowne RoadFree219
PortrushMagheracross CrossFree43
PortrushRinagreeFree40
PortrushSandhill Drive (Fire Station)Free139
PortrushWest StrandFree186
PortstewartConvention AvenueFree107
PortstewartHarbour HillFree62
PortstewartLever RoadFree12
PortstewartThe DiamondFree11
PortstewartPits AreaFree22
WaterfootWaterfoot Car ParkFree116
WaterfootGarron Road Car ParkFree50