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HOLIDAY AND LEISURE PARKS NOW REOPENED

 

Following guidance from the NI Executive we are delighted to confirm a phased reopening of our Holiday and Leisure Parks.

Static and Seasonal caravan licence holders can access the Holiday and Leisure Parks, and pitchesare available for tent, touring caravan and motorhome visitors at all 6 of our holiday parks including Sandhill Drive Air-de-Service facility.

Other facilities, including (where available) playparks, recreation halls, kitchens, laundry units, toilets, showers and washbasins will also reopen, operating under Covid-19 related restrictions.

Please note that we are required to follow Government guidelines and the following safety measures have been introduced in line with the opening dates outlined above:

 - On-site facilities will be restricted to those mentioned above: all other buildings / facilities remain closed;
 - Due to this, no pod / glamp / lodge customers can be accommodated at this time;
 - Contact with staff on a park will be kept to a minimum, and passes / keys will be managed hygienically;
 - Check-in and check-out times, and Terms & Conditions will be strictly implemented.

 

Refunds

Council will continue to issue full refunds for all touring bookings upon receipt of the appropriate refund form in line with the booking T&Cs, and there will be no retention of 15% of the fee paid.

For Static and Seasonal licence holders, we can confirm that Council has provisionally agreed to provide refunds in recognition of the government’s restrictions.  Any impact of changes to VAT will be assessed too, and Council will write with details towards the end of August.

Subject to Council approval, it is hoped that adjusted fees for Direct Debit customers transactions will commence in September 2020. 

Please note that these arrangements may be subject to change in response to the situation surrounding Covid-19.

 

Like every business in the UK, Council is operating with a skeleton staff focused on Critical Services: your patience and understanding in these unprecedented times is appreciated.

 

Caravan, motor home and camping holidays are extremely popular within the Causeway Coast and Glens Borough Council area, and glamping / pods / holiday lodges are rapidly becoming firm favourites as well.

We provide a range of holiday and leisure parks within the Borough that suit a variety of requirements, whether it is the seaside fun of family favourites such as Benone, Juniper Hill, Cushendall or Carrick Dhu, the parkland of Cushendun, or the tranquil banks of the Bann River at the 5-star Drumaheglis Park. The sites vary in size and character and are generally open from mid-March to late October, but please check the details for each Park on our website. Tent spaces can only be booked by telephoning the Holiday Park Offices: as with all bookings, full payment must be made upfront and all terms and conditions can be found online on the booking website.

In addition, the Motorhome Park at Sandhill Drive in Portrush provides year round opening exclusively for motorhomes in the town centre of Portrush, complementing the provision available at the nearby Carrick Dhu and Juniper Hill parks.

 

 

 

 

 

 


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