Performance Improvement Plan

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Introduction

Causeway Coast and Glens Borough Council is committed to improving the services the Council provides to ratepayers, visitors and customers. The Council is constantly reviewing these services in terms of efficiency and effectiveness and has placed a focus on seeking more innovative ways in which they can be delivered. Some of the approaches taken involve collaboration with stakeholders and partners while others involve the use of technology. This document sets out the annual Corporate Performance Improvement Plan for the Council based on the Council`s Corporate Strategy, the Community Plan, Departmental Business Plans and Consultation feedback. The plan, which is a requirement under the Local Government Act (NI) 2014, sets out key performance objectives and targets across the range of services that the Council delivers.

Performance Improvement Plan 2018/19

Download Performance Improvement Plan

Council's Self-Assessment of Performance for the year 2017/18

Download Council's Self-Assessment of Performance for the year

Draft Performance Improvement Objectives 2019/20

Causeway Coast and Glens Borough Council is inviting views from ratepayers, customers and those with an interest in the Borough to assist in the development if it’s Performance Improvement Objectives for 2019/20. Final objectives will be set in the context of a performance improvement plan.

This consultation will run until 28 February 2019. Please click on the 2019/20 consultation document below.

https://www.causewaycoastandglens.gov.uk/uploads/general/Customer_Consultation_2019_20_Final.docx