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Performance Improvement Plan 2017/2018

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Causeway Coast and Glens Borough Council (The Council) is committed to improving the services the Council provides to ratepayers, visitors and customers. The Council is constantly reviewing these services in terms of efficiency and effectiveness and has placed a focus on seeking more innovative ways in which they can be delivered. Some of the approaches taken involve collaboration with stakeholders and partners while others involve the use of technology. The Council is committed to controlling the cost of services to the ratepayer and has again set a zero rate increase for the financial year 2017/2018. The 2017/2018 Performance Improvement Plan sets out a range of projects to be delivered as follows:

  • Part 1 Performance improvement projects carried over from 2016/2017
  • Part 2 New projects introduced in 2017/2018
  • Part 3 Statutory targets set by the Department for Communities for 2017/2018


The Causeway Coast and Glens Borough Council was formed on 1st April 2015 from the four Legacy Councils, Ballymoney, Coleraine, Limavady and Moyle. The Council has developed a Corporate Strategy that contains its priority themes and objectives up to 2019. The Council is also the lead partner in developing the Community Plan.

Community Plan

The purpose of community planning is to develop a long term vision and plan for the Causeway Coast and Glens area and all its citizens based on thorough analysis of needs, priorities and opportunities in order to address them. To achieve our vision we have adopted an integrated view of the social, economic and environmental needs of our area. The Community Plan will be the key over-arching framework for partnerships and initiatives in the Causeway Coast and Glens area.   

Developing and implementing the Community Plan is a major undertaking and will involve partnership working at many different levels in the area. The Local Government Act (Northern Ireland) 2014 places a duty on local authorities to initiate, facilitate and maintain community planning in their area and on the partners to fully engage with the process.  The Act also places a duty on statutory organisations to have regard for the Community Plan in the organisation and delivery of their functions.  Our aim will endeavour to integrate wide ranging streams of public life, weaving these together and producing a framework outlining the future direction for the Causeway Coast and Glens area. This will be achieved through meaningful partnership and collaborative working with the community being at the heart of our approach.

Our commitment as partners of the Causeway Coast and Glens Community Planning Partnership is to work in partnership in order to plan and deliver better services to improve the lives of everyone within the Causeway Coast and Glens area. 

The current statutory partners are:

  • Causeway Coast and Glens Borough Council
  • Council for Catholic Maintained Schools (CCMS)
  • Education Authority for NI,
  • Health and Social Care Board
  • Housing Executive NI
  • Invest NI
  • Libraries NI
  • Northern Health and Social Care Trust,  
  • NI Fire and Rescue Service
  • Police Service for NI
  • Public Health Agency
  • Sport NI
  • Tourism NI
  • Western Health and Social Care Trust

Download the full Performance Improvement Plan 2017/2018

Download public suggestions on Performance Improvement objectives

Download Corporate Performance Improvement Plan Self-Assessment