Coronavirus & Re-opening your Business

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For many of us it is no longer 'business as normal' following the outbreak of Coronavirus. Social distancing is the new buzz word and rules and guidance abound no matter what industry we are working in. 

As an industry we welcome recent relaxations to regulations and restrictions. What the restrictions mean for you.

On the 28 May 2021 the Economy Minister launched the next phase of the Tourism Recovery Action Plan.


Re-opening Your Business

Business operators must ensure they are familiar with Covid-19 legislationCovid-19 guidance, also working safely and social distancing. All relevant health and safety legislation must be adhered to for the protection of customers and employees. 

For further information contact a member of the Health and Safety team
T 028 2766 0257 or E

Tourism NI summary of reopening guidelines for tourist accommodation, all hospitality and visitor attractions and experiences

Guidance for reopening of cultural and heritage sites, including cinemas, arts galleries, museums, theatres and historic buildings.


Customer Reassurance

You should make it clear to your customers that you are compliant with current guidelines and meet the Government's public health advice. If you have completed the Safe and Alert Level 2 Qualification and/or registered for Good to Go, please make sure you highlight this to your guests and customers, on both online and offline platforms.

Safe and Alert

Taste Causeway collaborated with North West Regional College (NWRC) Business Support Centre (BSC) and developed this new Level 2 Award in Health and Safety in the Workplace for hospitality businesses in the Causeway Coast and Glens. Relevant to the food element of the business the course offered training in health and safety and help to understand relevant legislation and guidance from the government and other relevant agencies and its application to their business.  This course was fully funded under Skills Focus through the Department of the Economy. For further information please contact Taste Causeway or NWRC:


Financial Support

Coronavirus updates: Funding Support for your business - Associated fact sheet Coronavirus: Support for businesses in Northern Ireland. Tourism NI also offer guidance on Financial Support that is currently available.


Please find below a range of other resources to assist with any queries you may have.  

COVID-19 A Practical Guide for the Hospitality Industry

COVID-19 Sample Standard Operating Procedures, Check Lists and Risk Assessments

A Practical Guide to the COVID-19 Vaccination and the Workplace

Support & Advice from Council’s Business Support Team

Health & Safety Advice & guidance from Council’s Health & Built Environment Team

Working safely during COVID-19 guidance from TNI 

Business Support and Advice from Tourism NI

We're Good to Go Industry Standard  

COVID-19 Cleaning in Non Health Care settings (

Advice, financial support and guidance for NI businesses from

Guidance for maintaining records of staff, customers and visitors to the Hospitality Industry to help support Test, Trace and Protect.

Guidance from the Equality Commission for the Hospitality Sector

Covid-19: Impact on skills in hospitality, retail, travel and aviation