Contact Car Park Services Ltd CPS

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Contact Car Park Services Ltd (CPS)

CPS is available to assist you with your queries and concerns regarding Penalty Charge Notices (PCNs). However, please note that challenges or appeals against PCNs cannot be accepted over the phone. All such communications must be submitted in writing to ensure they are formally documented, reviewed, and addressed.

For PCN Payment, Challenges or Appeals, use the following methods:


  • Payments: Visit 
  • Challenges: Submit online at

By Post:

Send your communications to: Car Park Services Ltd, 36 Great Patrick Street, BELFAST, BT1 2LT.

Ensure to include all necessary details and evidence, along with your return address for the response.

Phone Support:

For general inquiries, you can reach CPS on 028 9023 0767. However, CPS do not process challenges or appeals over the phone.

Core Office Hours:

Monday - Friday: 9:00am - 5pm (Closed on public holidays)

Email: (please note: challenges or appeals are not accepted via email)

CPS aim to provide a prompt and efficient service. To facilitate a smooth and effective process, kindly ensure that your wriiten communications are complete with all required information and evidence.