Information for Ukrainian refugees

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Assistance Centres

Assistance Centres have been set up to give advice on key services, including health assessments, education, jobs, benefits, housing and immigration.

Representatives from various organisations will be available in the centres to help you with enquiries and applications for support. These centres are in Ballymena, Belfast, Craigavon and Newry.

Click here for more details.


Click here to access an Information Pack for Ukrainians arriving in Northern Ireland.

Where Can I Find The Information I Need information leaflet


Access to Health and Social Care

Scan the QR code below or click here to download Access to Health and Social Care Guidance booklet.


ESOL Skills for Life courses (Northern Regional College)

Northern Regional College will be running ESOL Skills for Life course starting in September in Coleraine, Ballymena, Antrim and Magherafelt.

ESOL Skills for Life qualifications support speakers of other languages based within the UK to develop their English language skills for work, further learning or everyday life. This revised suite of ESOL Skills for Life qualification covers 5 levels: Entry 1, Entry 2, Entry 3, Level 1 and Level 2. It includes single-mode Awards in Reading, Writing and Speaking & Listening, as well as a full-mode Certificate that combines all three.

These qualifications are intended for anyone based in the UK needing to improve their understanding and use of written or spoken English. This might be to help get on at work (or get a job), prepare for further study, access public services, or just to function more effectively in an English speaking environment.

For more details and to enrol click here

The role of local Councils

In Northern Ireland, local councils are responsible for a range of services which affect people in the areas where they live. 

This includes waste collection and disposal, recycling and waste management, local planning functions, civic amenity provision, grounds maintenance, street cleaning, cemeteries, public conveniences, food safety, health and safety, environmental protection, environmental improvement, estates management - building design and maintenance, building control-inspection and regulation of new buildings, dog control, licensing, such as entertainment licensing, enforcement byelaws such as those around litter, sports, leisure services and recreational facilities parks, open spaces and playgrounds, community centres, arts, heritage and cultural facilities and registration of births, deaths and marriages, off-street parking along with local economic development, tourism and heritage.

The Council is made up of 40 elected members, with a Mayor and Deputy Mayor selected on an annual basis.

Welcome Leaflet (English)

Welcome Leaflet (Russian)

Welcome Leaflet (Ukrainian)