‘Where To Turn’ campaign offers support to residents facing financial struggles

‘Where To Turn’ campaign offers support to residents facing financial struggles

Tue, October 03, 2023

Causeway Coast and Glens Borough Council has teamed up with a network of advice centres, foodbanks and other organisations to ensure residents know ‘Where To Turn’ if they are experiencing financial difficulties.

With household costs continuing to rise and the winter months approaching, it is more important than ever for those who are struggling to be aware of support avenues open to them. An online hub with information on food, energy and financial advice is available at and leaflets with contact details for a range of local support organisations will also be distributed widely.

Commenting on the campaign, the Mayor of Causeway Coast and Glens, Councillor Stephen Callaghan said: “Having enough money to make ends meet is a very real concern for many people living in our Borough.

“We know that people are feeling fearful and anxious about how they are going to manage during the winter months. We want to help those who find themselves in need by ensuring they are aware of the organisations that can provide immediate practical support, whether it’s foodbank essentials or fuel support, and also advice and guidance around debt, benefits and other money worries.”

This is a sentiment echoed by Ricky Wright, chairperson of the Anti-Poverty Steering Group for Causeway Coast and Glens and Chief Executive of Vineyard Compassion, who added: “We know it’s hard to ask for help, but please just remember that these organisations are here and happy to help if you make the call.

“If you find yourself struggling, or if you have a family member, friend or neighbour who might be struggling, please help us spread the word by telling them about the ‘Where To Turn’ campaign. It is great to see so many organisations providing help for local families.”

Highlighting the importance of accessing independent advice, Samantha Boswell, manager of Community Advice Causeway and Vice-Chairperson of the Anti-Poverty Steering Group stated: “If you or someone you know has concerns about debt, benefit entitlement or a drop in income, or need advice about an employment or housing issue, you can contact us for free confidential advice and referral to other supports.”

Advice centres can be contacted at:

  • Community Advice Causeway - 028 7034 4817 (Coleraine, Limavady, Ballymoney, Ballycastle and The Glens areas)
  • Glenshane Community Development - 028 7774 2494 (Dungiven area)

Emergency Foodbanks are located in:

  • Ballycastle - 07536986448
  • Ballymoney - 07565840571
  • Coleraine - 028 702 20005
  • Limavady - 028 777 65438

Please ring the relevant number to speak with a volunteer.   

There are also a range of other community projects operating food cupboards, community fridges, baby banks and hygiene banks, as well as organisations such as Salvation Army and St Vincent dePaul that are able to provide practical support.

Further details including opening times can be found here, as well as via our Facebook and Twitter pages.

Back row (l-r) Julie Welsh, Council’s Head of Community & Culture; Ashley Todd, Ballycastle Foodbank; Jenni Archer, Neighbourhood Renewal Co-ordinator; Ellen Ann McCallion, St John's St Vincent DePaul Coleraine; Ricky Wright, Vineyard Compassion; Wendy McAleese, Limavady Community Development Initiative; Martin McCallion, St John's St Vincent DePaul Coleraine; Peter Rollins, Ballymoney Foodbank. Front row, (l-r) Christine Mitchell, Ballycastle Foodbank; Major Sue Whitla, Limavady Salvation Army; Mayor of Causeway Coast and Glens, Councillor Steven Callaghan; Major Joan Archibald, Ballymoney and Causeway Coast Salvation Army; and Louise Scullion, Council’s Community Development Manager.