Visitor Information Centres celebrate success

Visitor Information Centres celebrate success

Wed, June 20, 2018

Visitor Information Centres across the Causeway Coast and Glens are celebrating fantastic mystery shopper results.

Following the recent visits, five out of six centres in the Borough scored 100%.

Tourism Northern Ireland arrange mystery shopper visits to networked Visitor Information Centres throughout the year to check industry standards.

The Mayor of Causeway Coast and Glens Borough Council, Councillor Brenda Chivers said: “These excellent results from our Visitor Information Centres have reaffirmed the Causeway Coast and Glens’ position as Lonely Planet’s number one place to visit this year. I would like to congratulate all staff whose dedication and knowledge has contributed to these success.”

Caroline Carey, Causeway Coast and Glens Borough Council’s Visitor Services Officer said: “Last year the Visitor Information Centres in our Borough dealt with over 100,000 enquiries which included helping visitors plan their visit and on-site once they arrived. I am delighted with these results as they clearly demonstrate the hard work of Visitor Information Centre staff which ensures that we provide a first-class service to our ever increasing number of visitors.”  

Congratulations to all the Visitor Servicing staff who helped contribute to the success.

Mary Dunlop from Coleraine Visitor Information Centre Officer pictured with Mr and Mrs Rodgers from Victoria who called into the Coleraine VIC while holidaying in the Borough.