Black, blue and brown bin collections continue to take place as normal.
Householders are reminded to set their bin out the night before or no later than 7am on collection day.
New guidelines from DAERA on dealing with waste:
Wash your hands before and after handling your bins.
Put cloths, wipes and gloves used for cleaning in the general waste bin.
Do not put tissues in your recycling bins - there are people sorting your waste, please respect their health and safety.
Always disinfect the handles of your bins before and after collection.
If you are self-isolating:
Place personal waste, used tissues, and disposable cleaning cloths or gloves in disposable rubbish bags.
Put that bag into a second bag, tie them securely and kept separate from other waste for 72 hours before putting into your usual external general household waste bin.
Also make sure to keep this waste away from children and pets.
Bulky waste collections
There is a fee of £5 per item and only items requested and paid for will be collected.
Items must be left by the householder at a suitable location outside their dwelling (e.g. driveway, garden) and be safely accessible to council staff.
To comply with COVID-19 guidance, items should be left out for a minimum of 72 hours. A collection request should not be made if anyone at the property is self-isolating with coronavirus symptoms.
To arrange a collection, please contact the relevant number below between 9.30am and 3.30pm, Monday to Friday.
Ballymoney area – 028 2766 0222
Coleraine area – 028 7034 3453
Limavady area – 028 7776 0305
Moyle area – 028 2076 2225
Household Recycling Centres
A booking system is in operation and you must book a slot in advance.
Bookings can be made online here or by calling the relevant number below between 9.30am and 3.30pm daily Monday to Friday.
Should you miss your allocated slot it will be necessary to re-book an alternative time.
Dungiven, Garvagh, Kilrea, Limavady – 07925 358 326
Castlerock, Coleraine, Portrush, Portstewart – 07925 358 327
Ballycastle, Ballymoney, Crosstagherty – 07925 358 328
All household recycling centres are open Monday to Saturday from 8.30am to 3.30pm, except Garvagh and Kilrea.
Garvagh household recycling centre is open on Wednesday, Friday and Saturday and Kilrea household recycling centre is open on Tuesday, Thursday and Saturday from 8.30am to 3.30pm.
Householders are asked to sort their waste before leaving home – separate all recyclables from non-recyclable (landfill) waste.
Householders will be required to offload their own waste to maintain social distancing, including bulky items.
Strict measures will be in place to ensure that social distancing rules are complied with.
Staff will control access to facilities and limit the number of vehicles on site at any one time.
In light of the temporary arrangements, householders are asked to be patient and respectful to site staff. Any abusive behaviour towards staff will not be tolerated.
Householders should continue to recycle/dispose of as much waste as possible in their bins at home.
No waste from commercial sources will be accepted. Businesses that require the uplift of waste can avail of the council’s commercial waste collection service. Please contact 028 7034 7034 to arrange a collection.
Thank you in advance for your co-operation and understanding.