Leisure Centre Re-Opening

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Re-Opening Questions

 

New information on booking systems, mobile app, memberships and opening hours

We understand you have loads of questions at this time.  We have answered some of these below.

 

Do I need to book to use the fitness suite, fitness classes and swimming pool?

Yes, there will be strictly no access to the activities without prior booking.  Access to the fitness suite and swimming pool will be in 60 minute sessions.  Fitness and swim sessions will also be required to be booked and we are working on a reduced class programme to allow gaps between each class to allow for safe movement of people out of the facility and the sanitising of equipment.  The class timetable will follow soon.  Our swimming pools will be re-opened and at this stage there will be lane swimming and swim club sessions available which must be pre-booked.   Showering and changing facilities (including lockers) remain closed. 

 

I have a membership but it was suspended in March because of Covid-19, what options do I have?

Your membership will automatically be activated to allow entry when the leisure centre reopens, however if you pay by direct debit you will contacted by email or letter no less than 14 days to inform you of when your first direct debit will come out.  More information to follow to all members. Alternatively if you have any membership concerns, please email us on leisure.membership@causewaycoastandglens.gov.uk

 

How do I book a fitness suite session, fitness class or swim?

If you are a member, you can book on our mobile app or online – download our app ccgleisure.  Booking slots will be activated 3 days prior to the Centres reopening, a notification will be sent by the app notifications, social media and the website when they are ready to be booked.  

If you are a pay and go customer – please contact us on leisure.membership@causewaycoastandglens.gov.uk and we will give you instructions of how to book on a casual basis. 

 

When do swimming lessons start back? 

At the minute there are no plans to start Swimming Lessons in this phase of our return, however we are hoping they return in Phase 2 from 1st September onwards. Dates still to be confirmed, but keep an eye on Social Media Channels or feel free to email again in September.