Visit Etiquette for our Leisure Facilities

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Visit Etiquette to Our Leisure Facilities

Below are some simple guidelines that we would ask you to read and adhere to with regards to booking activities and visiting our centres, following our reopening.

These DOs and DON’Ts have been put together to ensure that everyone can make the most of exercising in our facilities, in a safe and comfortable environment, whilst ensuring the wellbeing and peace of mind of our members and staff at all times.


Download the ccgleisure app

Register for online & app booking via our online booking system, if not already done so

Book your session in advance – all sessions must be booked in advance these include the Fitness suite, swimming pool and classes.

Pay for your session in advance (if relevant-casual members).

Only book one of each session type per day 

Arrive on time for your session, to ease queuing.

Arrive ready to train as gym changing facilities are not available for use.

Bring a filled water bottle to your session as paper cups, water machines and vending will not be available.

Bring your own exercise mat if using one, as these will not be provided.

Sanitise your hands regularly.

Clean equipment used with provided solutions.

Ensure you adhere to social distance guidelines.

Follow one-way routes around our centres.

Respect other facility users and staff at all times.

Be patient as people get used to the new layout and guidelines at our sites.

Enjoy your session.

Speak to staff if you have any questions or issues.

Use the specific exit routes from the facility you are visiting.


Arrive too early for your session, to avoid having to queue.

Arrive without having pre-booked your session.

Bring items for a shower as showers are not available for use.

Try to use changing rooms as these are not available.

Bring valuables, large kit bags or other possessions, as lockers will not be available for use.

Book more than one of each session per day, to ensure everyone gets fair usage of the services on offer.

Bring cash to pay, if possible, we would prefer contactless card payments, or for you to pay in advance.

Encroach on other users’ space, or session time.

Overstay your session time as other users will be waiting to start.