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Assistance Centres

Assistance Centres have been set up to give advice on key services, including health assessments, education, jobs, benefits, housing and immigration.

Representatives from various organisations will be available in the centres to help you with enquiries and applications for support. These centres are in Ballymena, Belfast, Craigavon and Newry.

Click here for more details.


Information Pack for Ukrainians arriving in Northern Ireland

Click here to access an Information Pack for Ukrainians arriving in Northern Ireland.

Advice and Support

There are a range of organisations in the Causeway Coast and Glens providing support and community activities.

Click here to find out more.

Welcome leaflets

A welcome leaflet has been produced for people arriving in the area.

Versions in English, Russian and Ukrainian can be downloaded at the bottom of this page.

ESOL Skills for Life course (Northern Regional College)

Northern Regional College will be running ESOL Skills for Life course starting in September in Coleraine, Ballymena, Antrim and Magherafelt.

ESOL Skills for Life qualifications support speakers of other languages based within the UK to develop their English language skills for work, further learning or everyday life. This revised suite of ESOL Skills for Life qualification covers 5 levels: Entry 1, Entry 2, Entry 3, Level 1 and Level 2. It includes single-mode Awards in Reading, Writing and Speaking & Listening, as well as a full-mode Certificate that combines all three.

These qualifications are intended for anyone based in the UK needing to improve their understanding and use of written or spoken English. This might be to help get on at work (or get a job), prepare for further study, access public services, or just to function more effectively in an English speaking environment.

For more details and to enrol click here

The Causeway Coast and Glens

The Causeway Coast and Glens Borough stretches from Lough Foyle in the west to the Glens of Antrim in the east covering an area of 1,968 square kilometres. This makes Causeway Coast and Glens one of the largest Councils in Northern Ireland in terms of land mass. 

Causeway Coast and Glens Borough Council borders three other Council areas: Mid and East Antrim Borough Council, Mid Ulster District Council, and Derry City and Strabane District Council. Whilst largely a rural borough, there are several established settlements including the main towns of Coleraine, Ballymoney, Ballycastle and Limavady.

In 2019, the population of Causeway Coast and Glens was estimated at 144,838 (7.6% of Northern Ireland’s population).

The tourism industry is an important part of our local economy, and our Borough is home to the Giant’s Causeway World Heritage Site, along with a host of other visitor attractions along the famous Causeway Coastal Route including Glenariff Forest Park, Carrick-a-Rede Rope Bridge, the Dark Hedges, Ballintoy Harbour and Roe Valley Country Park.

Our Council area also offers 31 historic parks and gardens, 15 national nature reserves and 4 Outstanding Areas of Natural Beauty as well as a number of Blue Flag beaches and renowned golf courses.

These attractions are complimented by events and activities which are internationally recognised, respected and supported, like the North West 200 road race and the SuperCup NI football tournament. The area’s events’ calendar also includes the Ould Lammas Fair in Ballycastle, regarded as Ireland’s oldest fair.

There is a wealth of information about our Borough and Councils’ services on our website or you can also follow our Facebook and Twitter pages for the latest updates.

The role of local Councils

In Northern Ireland, local councils are responsible for a range of services which affect people in the areas where they live. 

This includes waste collection and disposal, recycling and waste management, local planning functions, civic amenity provision, grounds maintenance, street cleaning, cemeteries, public conveniences, food safety, health and safety, environmental protection, environmental improvement, estates management - building design and maintenance, building control-inspection and regulation of new buildings, dog control, licensing, such as entertainment licensing, enforcement byelaws such as those around litter, sports, leisure services and recreational facilities parks, open spaces and playgrounds, community centres, arts, heritage and cultural facilities and registration of births, deaths and marriages, off-street parking along with local economic development, tourism and heritage.

The Council is made up of 40 elected members, with a Mayor and Deputy Mayor selected on an annual basis.

Welcome Leaflet (English)

Welcome Leaflet (Russian)

Welcome Leaflet (Ukrainian)