Advice and Emergency Support

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Advice services

Council supported Advice services are still here to help via email and telephone while face to face services are suspended.  If you have concerns about debt, finances, employment rights, benefits or other issues you can contact the organisations listed below. 

Community Advice Causeway

Limavady Community Development Initiative (LCDI) Advice Centre                   

Glenshane Community Development

Ballycastle Foodbank

Ballymoney Foodbank

Causeway Foodbank

Roe Valley Community Foodbank

  • Tel: 02877765438 

Other Food Supports

Many other localised community groups are providing support with access to food.  To find out what support is availabe in your area click here

Fuel Support

If you need emergency fuel support your local advice centre can direct you to a local organisation who will be able to help you with emergency electric or gas top up, fuel stamps or other support. 

Community Advice Causeway

Limavady Community Development Initiative (LCDI) Advice Centre                   

  • Tel:     028 7776 5438 (press 3 for Advice) or
  • Text:   name and number ONLY to 07517944194.
  • Email:

Social Supermarkets

​Reset Social Supermarket, Coleraine

LCDI Social Supermarket

(located at Roe Valley Community Foodbank)

  • Tel: 02877765438 

Other emergency essentials

If you need help with other emergency essentials like toiletries and hygiene products, nappies and other baby items most of the local foodbanks will be able to provide you with assistance. Details of local foodbanks are listed above.



Disability Action runs a Transport Scheme; that operates in our Council Area.  The scheme operates in both rural and urban areas and can support you to get to work, do some shopping, visit friends and family and attend health related appointments.

The service is available from 8am until 6pm daily Monday to Friday and will run for a four hour window between 9am and 3pm based on demand in each area on Saturday and Sunday.

As a new member of the Transport service, you can book your first single or return trip within your operational area for free. After that, all single trips within your operational area are charged at £2.50 per trip.

Children under five years of age can travel free and those aged between five and 16 will be charged half fare. Anyone aged 17 and over will be charged at the full rate. Children under the age of 11 must be accompanied by an adult. Concessionary travel through the Northern Ireland Concessionary Fares Scheme is not available for these services.

All drivers have been fully trained in relation to transport and people with disabilities. We use a range of vehicles to deliver the service and depending on where you live it might be a bus, small taxi type vehicle or a car.

For more information and to sign up to the scheme please email: or telephone: 028 9029 7870

Restrictions apply in line with NI Executive COVID-19 guidance.