Privacy Notice

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This privacy notice is to let you know how the Community Planning Team in Causeway Coast and Glens Borough Council will look after your personal information.

Our Standards:

The processing of personal data is governed by the Data Protection Act (DPA) and other relevant legislation.  When we ask you for personal information, we will ensure that:

you know why we need it
we only ask for what we need and don’t collect too much or irrelevant information
we protect your information and make sure nobody has access to it who shouldn’t have
we only share it with other organisations when it is lawful to do so
we don’t keep it any longer than is necessary
it is not made available for commercial use without your permission

Why Are You Processing My Personal Information?

The Community Planning Team is collecting and processing your personal information because the Local Government Act 2014 requires Causeway Coast and Glens Borough Council to initiate, maintain, facilitate and participate in Community Planning in this area.  This legislation requires the Council to seek the participation of and encourage the local community to express their views on community planning in this area.

We will use your personal information to:

Facilitate the circulation of information to you in relation to community planning in general and to facilitate any specific actions being taken forward in relation to community planning.
To answer any of your questions in relation to community planning.
For statistical and research purposes in relation to community planning.
To ensure compliance with the requirements of the legislation relating to community planning.

What Type of Personal Information Are You Processing?

We will be collecting and processing the following types of personal information where appropriate:

Phone Number
E-mail address

Where Do You Get My Personal Information From?

Personal information will be provided to us by you from activities that are undertaken as part of the community planning process.

Do You Share My Personal Information With Anyone Else?

Your information will be held by the Community Planning Team of Causeway Coast and Glens Borough Council

We will not share your personal information with any other Council Departments or organisations.

We will not disclose any of your personal information to any other organisation unless required to do so by law.

Do You Transfer My Personal Information To Other Countries?

Your personal information will not be transferred to countries outside the EU.

How Long Do You Keep My Personal Information?

We will only retain your personal information for as long as necessary to facilitate the appropriate community planning activity.

All information stored is subject to and is kept in line with the Council’s Retention and Disposal Schedule

We may also keep it for longer in order to meet other legislative requirements, or to answer requests for information from ongoing or impending statutory inquiries.

What Rights Do I Have?

You have the right to be informed that your information is being processed
You have the right to obtain access to your personal information
You can have your personal information rectified if it is inaccurate or incomplete
You can ask for your personal information to be erased (where there is no compelling reason for its continued processing)
You have the right to restrict processing in certain circumstances
You have the right to object to the processing of personal information.

For further information on your rights, please contact the Council’s Data Protection Officer:

Data Protection Officer                       

Telephone:  028 7034 7034       



What We Ask of You

Please make sure that any information you give us is as accurate and as complete as possible.
Don’t include personal information about another person (including your family members) unless you have told the individual concerned and they agree to it being supplied to us.
Tell us as soon as possible if any of the personal information you have provided changes.

How Do I Complain If I’m Not Happy?

If you are unhappy with any aspect of how your personal information is being processed, please contact the Council’s Data Protection Officer:

Data Protection Officer                        

Telephone:  028 7034 7034      



Your complaint will be dealt with using the Council’s complaints process

If you are still not happy, you have the right to complain to the Information Commissioner’s Office (ICO) – contact details are given below:

Information Commissioner’s Office

Wycliffe House
Water Lane

Tel:     0303 123 1113

Email: Security

Any information carried over the Internet is not secure; information can be intercepted, lost, redirected, changed and read by other people.  Any transmission is at your own risk.

Once we have received your information, we will use strict procedures and security features to mitigate unauthorised access and protect your personal data against unlawful processing, accidental loss, destruction and damage. We will retain your information in accordance with our Retention and Disposal Schedule.

We have implemented security policies, controls and technical measures to protect the personal data that we have under our control from:

unauthorised access
improper use or disclosure
unauthorised modification
unlawful destruction or accidental loss

All our employees, processors and sub processors who have access to and are associated with the processing of personal information, are obliged to ensure compliance with the Data Protection Act.

Further Information

For further information on how your personal information is used, how we maintain the security of your information and your rights to access information that we hold on you, please contact us using our secure online contact form

Or you can call us on 028 7034 7034 or e-mail

You can find out more about us at